NHTSA Complaint #11363046 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11363046
Vehicle	2017 FORD FOCUS
Component	ENGINE
Date of Incident	July 1, 2019
Date Filed	October 6, 2020
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN ACCELERATING, TYPICALLY FROM A STOPPED POSITION BUT NOT EXCLUSIVELY, THE TRANSMISSION SHUDDERS. THIS STARTED HAPPENING AT ABOUT 20K MILES AND I'M TOLD BY THE FORD DEALERSHIP "SOME SHUDDERING IS TO BE EXPECTED & CANNOT BE REPAIRED". I DISAGREE. THIS IS NOT TO BE EXPECTED AS NO OTHER VEHICLE I'VE OWNED DID THIS UNLESS THERE WAS A MECHANICAL PROBLEM.

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