NHTSA Complaint #11362991 — 2016 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11362991 |
| Vehicle | 2016 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
I AND SEVERAL OTHER 2016 HONDA PILOT OWNERS HAVE EXPERIENCED THE CODE ABOUT THE AUTO START/STOP FUNCTION HAVING A PROBLEM. I TOOK IT TO THE DEALER AND THEY BLAMED THE ISSUE ON "CRITTERS," AS IN RODENTS/SQUIRRELS. I ASSURE YOU THIS IS NOT THE CASE! THE LIGHT APPEARED WHILE I WAS DRIVING AND IT ALSO AFFECTED MY AUTO LOCK FEATURE ON THE VEHICLE. THIS MALFUNCTION IS A DESIGN FLAW IN THE 2016 PILOT. THE DEALER TOLD ME THEY COULD TROUBLESHOOT WHERE THE MALFUNCTION IS BUT IT WOULD COST ME, STARTING AT $150. THE MECHANIC RESET THE CODE (FOR $65) AND IT HAS NOT SHOWN UP IN THE PAST WEEK SINCE I TOOK IT IN. I AM VERY UNHAPPY WITH THIS ISSUE AND HONDA SHOULD MAKE THIS A RECALL. THIS IS AN ELECTRICAL ISSUE AND COULD RESULT IN AN ACCIDENT OR SAFETY ISSUE.
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