NHTSA Complaint #11362991 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11362991
Vehicle 2016 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I AND SEVERAL OTHER 2016 HONDA PILOT OWNERS HAVE EXPERIENCED THE CODE ABOUT THE AUTO START/STOP FUNCTION HAVING A PROBLEM. I TOOK IT TO THE DEALER AND THEY BLAMED THE ISSUE ON "CRITTERS," AS IN RODENTS/SQUIRRELS. I ASSURE YOU THIS IS NOT THE CASE! THE LIGHT APPEARED WHILE I WAS DRIVING AND IT ALSO AFFECTED MY AUTO LOCK FEATURE ON THE VEHICLE. THIS MALFUNCTION IS A DESIGN FLAW IN THE 2016 PILOT. THE DEALER TOLD ME THEY COULD TROUBLESHOOT WHERE THE MALFUNCTION IS BUT IT WOULD COST ME, STARTING AT $150. THE MECHANIC RESET THE CODE (FOR $65) AND IT HAS NOT SHOWN UP IN THE PAST WEEK SINCE I TOOK IT IN. I AM VERY UNHAPPY WITH THIS ISSUE AND HONDA SHOULD MAKE THIS A RECALL. THIS IS AN ELECTRICAL ISSUE AND COULD RESULT IN AN ACCIDENT OR SAFETY ISSUE.

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