NHTSA Complaint #11362762 — 2011 DODGE GRAND CARAVAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11362762
Vehicle	2011 DODGE GRAND CARAVAN
Component	SERVICE BRAKES
Date of Incident	September 16, 2020
Date Filed	October 5, 2020
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VAN LOSES BRAKES WHEN APPLIED OVER A POTHOLE OR OTHER ROUGH ROAD. IT TRAVELS FOR ABOUT 15 FEET THEN STOPS (REGARDLESS OF PUMPING THE BRAKE). IT BUILDS UP AFTER THE VAN STOPS. THIS IS VERY DANGEROUS, OBVIOUSLY. PERHAPS THERE SHOULD BE A RECALL BECAUSE MANY OTHER PEOPLE HAVE REPORTED THIS PROBLEM. THIS HAS HAPPENED TWICE IN A MONTH (9/16/2020 WAS THE LAST TIME). ALSO, DEALERSHIPS APPEAR TO GUESS WHEN REPAIRING THE PROBLEM, COSTING CONSUMERS IN THE THOUSANDS OF DOLLARS.

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