NHTSA Complaint #11255094 — 2011 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE STILL FAILED TO RESPOND. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SORE ANKLE, WHICH WAS EXAMINED BY A MEDIC, BUT THERE WERE NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE SUSTAINED FRONT END DAMAGE, BUT WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.