NHTSA Complaint #11362472 — 2017 CHEVROLET TRAX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11362472
Vehicle	2017 CHEVROLET TRAX
Component	SERVICE BRAKES
Date of Incident	October 2, 2020
Date Filed	October 2, 2020
Mileage	15 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I PURCHASED A NEW 2017 TRAX ON JULY 15, 2017. SINCE I GOT THE CAR I HEARD A SQUEAK FROM THE REAR BRAKES. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT IT IS A NEW CAR AND THE SQUEAL WILL GO AWAY. IT DID NOT GO AWAY. I HAVE TAKEN THE CAR TO THE DEALER 5 TIMES AND THEY KEEP TELLING ME THE REAR BRAKES ARE OK. I WANT THE DEALER TO INSPECT THE REAR BREAKS AND FIX IT. ALSO I WANT THE LEFT- AND RIGHT-FRONT LOWER-CONTROL ARMS, INSPECT AND REPLACING THEM AS NECESSARY TO PREVENT A FATAL ACCIDENT. MY CAR ONLY HAS 29, 600 MILES. SINCE I BOUGHT IT, I HAVE TAKEN THE CAR TO THE DEALER WITH THE SAME PROBLEM. ALL RECORDS FOR MY CAR ARE IN THE DEALER.

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#11286830 — December 4, 2019 — I'VE RECEIVED TWO NOTICES FROM GM, ONCE THAT HAS AN ACTUAL RECALL. BOTH NOTICES WERE RECEIVED AFTER MY 2017 TRAX HAD...

#11257684 — September 24, 2019 — MY NAME IS [XXX] , I HAVE 2017 CHEVY TRAXX I BOUGHT THIS CAR NEW WITH ONLY 6 MILES: I'M HAVING SOME MANY PROBLEM W TH...

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