NHTSA Complaint #11362372 — 2017 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11362372
Vehicle	2017 GMC ACADIA
Component	POWER TRAIN
Date of Incident	September 18, 2020
Date Filed	October 2, 2020
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN SHUTTING VEHICLE OFF AFTER PLACING IN PARK THE DISPLAY PANEL SHOWS A MESSAGE TELLING DRIVER TO SHIFT TO PARK. THE VEHICLE ENGINE WILL SHUT OFF BUT THE ELECTRICAL SYSTEM WON'T SHUT DOWN UNTIL THE BATTERY PROTECTION TIMER SHUTS EVERYTHING OFF. DOORS DON'T WANT TO LOCK BUT WILL EVENTUALLY AS WELL. THIS OCCURRED PREVIOUSLY WHEN THE VEHICLE WAS ABOUT 18 MONTHS OLD AND THE DEALER MADE A REPAIR CONSISTENT WITH THE MANUFACTURERS TSB THAT WAS ISSUED. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALER IS TRYING TO GET GM TO PARTICIPATE IN THE REPAIR BUT IT'S BEEN 3 WEEKS WITH NO ANSWERS.

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Other POWER TRAIN Complaints

#11711466 — January 16, 2026 — The Car has over the last few years not turn off due to shift to park. This is concerning, due to we cannot turn the ...

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#11701107 — November 23, 2025 — When I’m driving a warning comes on my DIC screen that says “ACTION REQUIRED STEERING ASSIST IS REDUCED DRIVE WITH CA...

#11695979 — October 28, 2025 — There is a continuing issue with the shifter causing a "Shift to Park" message that is resulting in the vehicle elect...

#11695403 — October 24, 2025 — The contact's boyfriend owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the vehicle ...

Recent Complaints for the 2017 GMC ACADIA

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