NHTSA Complaint #11362350 — 2015 DODGE JOURNEY ENGINE

Complaint Details

ODI Number	11362350
Vehicle	2015 DODGE JOURNEY
Component	ENGINE
Date of Incident	September 1, 2020
Date Filed	October 2, 2020
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD TAKEN HER VEHICLE IN TO THE DEALER HAWK CHRYSLER DODGE JEEP RAM (7911 ROOSEVELT RD, FOREST PARK, IL 60130, (708) 405-9044) FOR AN UNKNOWN RECALL REPAIR REGARDING THE CATALYTIC CONVERTER. THE RECALL REPAIR WAS PERFORMED HOWEVER, CAUSED A FAILURE OF ONE OF THE PISTONS. THE CONTACT STATED THAT THE PISTON ROD PUNCTURED THE CYLINDER WALL CAUSING AN ENGINE OIL LEAK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE CONTACT WAS QUOTED A REPAIR COST OF $8,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 114,000.

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