NHTSA Complaint #11361419 — 2016 FORD F-150

ON 9/6/2020, WHILE DRIVING APPROX 60MPH ON HWY 128 BETWEEN JAL AND CARLSBAD NM, THE BRAKE PEDAL ON MY 2016 FORD F150 LARIAT WENT TO THE FLOOR AND I HAD NO BRAKES. A MESSAGE ON MY DASH CAME UP SAYING TO ADD BRAKE FLUID AND I DID. I TOOK MY TRUCK TO THE NEAREST DEALERSHIP, CARSLBAD FORD LINCOLN. THE MASTER CYLINDER AND BOOSTER HAD A RECALL AND WAS REPLACED, BUT THE BRAKE FLUID THAT LEAKED INTO THE ENGINE WAS NEVER ADDRESSED BY THE SERVICE AND REPAIR CENTER. AS A RESULT, I NOW HAVE OVER $6,000 WORTH OF COLLATERAL DAMAGE TO MY ENGINE THAT THE DEALERSHIP IS REFUSING TO FIX BECAUSE I'M BEING BLAMED FOR THE DAMAGES FOR ADDING BRAKE FLUID TO THE RESEVOIR. IT'S BEYOND OBVIOUS THAT THE ONLY WAY ANY BRAKE FLUID LEAKED INTO THE ENGINE WAS DUE TO THE DAMAGED MANUFACTURER PART(S), THE MASTER CYLINDER AND THE BOOSTER, THAT WERE NOT ONLY DAMAGED BUT IN RECALL STATUS - RECALL# 20S31. THE GM AND SERVICE MANAGER OF THE CARSLBAD FORD LINCOLN DEALERSHIP HAVE THE POWER, THE SUPPORT AND BACKING OF A BEHEMOTH. THEY HAVE THE FULL SUPPORT OF THE GREAT AMERICAN AUTO GIANT FORD MOTOR COMPANY AND I HAVE 100% NOTHING AND NOBODY! THERE HAS TO BE SOME LAW OR SOME THING TO PROTECT YOUR EVERYDAY INNOCENT TAX PAYING AMERICAN CITIZEN FROM BEING TAKEN ADVANTAGE OF BY PEOPLE WHO WORK FOR THESE POWERFUL ENTITES AND/OR COMPANIES. I'M WRITING THIS COMPLAINT ON 9/27 AND THEY'VE HAD MY TRUCK SINCE 9/12; JUST OVER TWO WEEKS. I'M ISSUING THIS COMPLAINT BECAUSE I LITERALLY CANNOT PAY FOR THE $6,212 WORTH OF REPAIRS THAT FORD MOTOR CO IS ACCOUNTABLE AND RESPONSIBLE FOR. ALSO, WITH (2) BLOWN TURBO CHARGERS, TUBE ASY, CONVERTER ASY, SENSORS ETC WHICH ALL NEED TO BE REPLACED; MY TRUCK IS NOT SAFE FOR ME TO DRIVE AND OTHER CITIZENS COMMUNTING WITH OR WITHOUT THEIR FAMILIES ON AMERICAN HIGHWAYS SHOULDN'T BE SUBJECTED TO THIS UNSAFE VEHICLE BEING ON THE ROAD.