NHTSA Complaint #11360984 — 2020 NISSAN ALTIMA
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11360984 |
| Vehicle | 2020 NISSAN ALTIMA |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
POPPING NOISE HEARD FROM LUMBAR AREA OF PASSENGER SEAT BACK. DEALERSHIP SAID THE SOUND IS INSIDE THE SEATBACK AND IS FROM THE SHIFTING OF THE SPRINGS. THEY SAID THEY TESTED THREE OTHER 2020 NISSAN ALTIMA SEATS AND THEY ALL HAD THE SOUND WHEN PRESSED AGAINST OR WHILE SITTING IN AND MOVING FORWARD AND BACK AGAINST THE LUMBAR PART OF THE SEAT. THEY SAID IT'S NORMAL. IT'S AN ANNOYANCE. NO REASON WHY A 2020 BRAND NEW CAR SHOULD HAVE A POPPING SOUND FROM SPRINGS EVERYTIME SOMEONE SITS IN IT, MOVES THERE BACK AGAINST THE SEAT OR SIMPLY TOUCHES THE BACK REST WITH THEIR HAND.
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