NHTSA Complaint #11360541 — 2014 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11360541
Vehicle 2014 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

ONGOING ELECTRICAL ISSUES THAT MAY OR MAY NOT BE RELATED. VEHICLE WILL "STALL" WHILE IN MOTION OR WHILE POWERED ON BUT STOPPED AT A LIGHT FOR EXAMPLE. IT'S AN ELECTRIC VEHICLE SO THE CAUSE OF THE STALL IS UNCLEAR. VEHICLE WILL BE INOPERABLE FOR 1-10 MINUTES, INCLUDING POWER STEERING WHILE THE SYSTEM RESETS. THIS HAPPENS USUALLY AT SLOW SPEEDS OR WHILE STOPPED - IN REVERSE, CLIMBING HILLS, STOPPED AT TRAFFIC LIGHTS. THE PROBLEM WAS "FIXED" IN OCTOBER 2019 AND WE WERE TOLD THAT SOMETHING DOING WHILE ADDRESSING ONE OF THE ELECTRICAL RECALLS HAD CAUSED THE PROBLEM. NOW IT'S HAPPENING AGAIN AND FORD CAN'T TELL US WHY. WE'VE BEEN STRANDED PULLING OUT OF OUR DRIVEWAY IN THE PATH OF ON COMING TRAFFIC, BLOCKING ONE LANE ROADS IN OUR NEIGHBORHOOD AND AT INTERSECTIONS.

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