NHTSA Complaint #11360454 — 2010 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11360454
Vehicle 2010 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED RANDOM AND ERRONEOUS ELECTRICAL PROBLEMS WHICH INCLUDED THE DOORS UNLOCKING, THE WINDOWS ROLLING DOWN, THE HORN ACTIVATING, THE WIPERS RANDOMLY ACTIVATING, AND THE ABS RANDOMLY ACTIVATING INDEPENDENTLY. THE CONTACT WAS ALSO LOCKED INSIDE THE VEHICLE AFTER THE LOCKING MECHANISM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 40,000.

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