NHTSA Complaint #11360391 — 2018 SUBARU LEGACY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11360391
Vehicle 2018 SUBARU LEGACY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 29,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

P014A ERROR CODE. STARTED CAR AND WAS ABOUT 1/8 MILE AWAY FROM HOME DRIVING AT 40 MPH ON COUNTRY ROAD, AND ALL THE LIGHTS CAME ON THE DASH (CHECK ENGINE, EYESIGHT OFF WARNING LIGHT, BATTERY, OIL, ETC...). IMMEDIATELY TURNED AROUND AND WENT HOME. MY OBDII SCANNER SAID P014A ERROR. I RESET THE CODE. CALLED DEALER TO SEE IF IT WAS SAFE TO DRIVE AND DROP OFF (30 MILES AWAY) AND THEY SAID YES. THEY THEN SAID IF THEY CANNOT READ THE CODE THEY CANNOT DO ANYTHING ABOUT IT (BECAUSE I RESET IT AND IT IS NOT HISTORICALLY SAVED IN THE CAR). THE CODE HAPPED AUG 17, 2020 HAS NOT APPEAR AGAIN AS OF SEPT 22, 2020. I DON'T KNOW IF THEY ARE RELATED, BUT I HAVE BEEN HAVING VERY STRANGE PROBLEMS WITH THE RADIO VOLUME SINCE THEN. I'VE ROTATED THE HEAT DIAL AND IT'S TURNED THE RADIO VOLUME UP / DOWN, STARTED THE CAR AND THE VOLUME IS AT MAXIMUM (AFTER QUICKLY TURNED THE VOLUME TO ZERO, TURNED IT TO ONE IS ACCPETABLE AND 2 IS WAY TOO LOUD).

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