NHTSA Complaint #11360385 — 2017 GMC ACADIA

THE "SHIFT TO PARK" WARNING MESSAGE SHOWS UP AND WON'T PERMIT CAR TO BE SHUTOFF. VEHICLE IS STOPPED AND AT REST AND IS PLACED IN "PARK" AS DESIGNATED BY SHIFT LEVER LIGHT AND DASHBOARD INDICATORS, AND THE AUTO DOOR UNLOCK FEATURE ACTIVATED CORRECTLY WHEN PLACED IN PARK. ON 9/21/20, IT TOOK ME ABOUT 10 MINUTES OF TRYING DIFFERENT POSITIONS AND BY PHYSICALLY MOVING VEHICLE TO A DIFFERENT PARKING SPACE . PROBLEM OCCURS SPORADICALLY. THIS SAME PROBLEM HAS OCCURRED A TOTAL OF ABOUT 5 TIMES IN THE LAST 2 WEEKS BUT NOT AS SEVERE AS THIS LAST TIME. VEHICLE WAS PREVIOUSLY SERVICED 11/2019, WHEN VEHICLE WAS UNDER WARRANTY WITH 10,062 MILES FOR THE SAME ISSUE IN WHICH THE DEALER REPLACED A SHIFTER HARNESS. NOW, 9/21/20, 10 MONTHS LATER, AND 12,400 MILES, THE SAME PROBLEM HAS RE-EMERGED. THE VEHICLE IS NOW OUT OF WARRANTY. THIS IS OBVIOUSLY A MANUFACTURING OR ENGINEERING DEFECT.