NHTSA Complaint #11360218 — 2012 FORD FUSION AIR BAGS

Complaint Details

ODI Number	11360218
Vehicle	2012 FORD FUSION
Component	AIR BAGS
Date of Incident	September 15, 2020
Date Filed	September 21, 2020
Mileage	115,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH WHEN ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SUDDENLY FAILED. THE CONTACT CRASHED INTO A POLE ON A CORNER NEARBY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE CONTACT CONTACTED THE DEALER (MTN. VIEW FORD 301 E 20TH ST, CHATTANOOGA, TN 37408; (423) 756-1331) WHO INFORMED THAT THERE WAS NO RECALL OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

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