NHTSA Complaint #11359990 — 2020 FORD EXPLORER
STEERING:RACK AND PINION issue reported to NHTSA
Crash 2 Injuries
Complaint Details
| ODI Number | 11359990 |
| Vehicle | 2020 FORD EXPLORER |
| Component | STEERING:RACK AND PINION |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 2 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
PURCHASED NEW 2020 FORD EXPLORER ST AND THE STEERING FAILED 3 TIMES IN 5 MONTHS. RETURNED THE CAR TO THE DEALER EACH TIME FOR REPAIRS. IN ALL CASES SOME OR ALL STEERING WENT OUT WHILE I WAS DRIVING THE VEHICLE. ON JUNE 15TH I HAD A SEVERE WRECK AND TOTALED THE CAR AS I TRIED TO NAVIGATE A SLIGHT CURVE IN THE ROAD.
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