NHTSA Complaint #11359957 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11359957
Vehicle 2016 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

POWER LOCKS GET STUCK ON EITHER LOCK OR UNLOCKED NOT ALLOWING ME TO EITHER LOCK OR UNLOCK THE CAR DOOR ON DRIVER AND BACK PASSENGER DOOR. PLASTIC STRIPPING PANELS ON FRONT DRIVER AND PASSENGER DOORS ARE COMING OFF AND THE PANELS CONNECTED TO THE WINDSHIELD ON BOTH SIDES. POWER SEATS DO NOT HOLD THE MEMORY OF WHERE IT WAS LEFT. THE SEAT GOES ALL THE WAY UP TO THE STEERING WHEEL WHEN MEMORY BUTTONS ARE PRESSED OR IF THE KEYLESS CODE ON THE DOOR IS USED TO UNLOCKED THE CAR. KEYLESS ENTRY WILL UNLOCK WITHOUT TO CODE BEING TYPED IN CORRECTLY. USING THE FIRST THREE NUMBERS CAN UNLOCK THE DOOR. ALL OF THESE THINGS HAPPEN WILL THE CAR IS STATIONARY.

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