NHTSA Complaint #11359802 — 2015 BUICK ENCLAVE STEERING

Complaint Details

ODI Number	11359802
Vehicle	2015 BUICK ENCLAVE
Component	STEERING
Date of Incident	September 4, 2020
Date Filed	September 18, 2020
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 15 MPH, THEY HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVING THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEE PETERSON BUICK GMC OF YAKIMA LOCATED AT 410 S 1ST ST, YAKIMA, WA 98901, (509) 731-3946, WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY AND PUMP TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

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