NHTSA Complaint #11359771 — 2012 HONDA PILOT

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AT START-UP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE DISCOVERED THAT THERE WAS A FUEL LEAK COMING FROM THE FUEL TANK. THE MECHANIC THEN REPLACED THE VAPOR CANISTER VENT VALVE AS WELL AS THE GAS CAP AND THE PURGE VALVE. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V063000 (FUEL SYSTEM, GASOLINE) AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE CONTACT CALLED BETTEN BAKER HONDA (2501 HENRY ST, MUSKEGON, MI 49441) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS GIVEN THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS OFFERED NO FURTHER ASSISTANCE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,185.