NHTSA Complaint #11404789 — 2012 HONDA PILOT

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED JERKING AND HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONTACT CALLED ROUSH HONDA (100 W. SCHROCK RD, WESTERVILLE, OH 43081, (614) 882-1535) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V063000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.