NHTSA Complaint #11355702 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11355702
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	September 17, 2020
Date Filed	September 18, 2020
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE ELECTRICAL SYSTEM OF THE CAR DRAINS THE BATTERY AFTER A FEW DAYS OF NOT USING THE CAR. THE CAR WAS PURCHASED BRAND NEW IN JULY, 2018. THE CAR HAS A BATTERY PROBLEM FROM THE BEGINNING. FIRST TIME WHEN THE BATTERY DIED I CHARGED IT MYSELF AND I TOOK THE CAR TO THE DEALERSHIP FOR INSPECTION. AT THE DEALERSHIP THEY COULDT FIND ANY ISSUE. SINCE THAT TIME THE CAR'S BATTERY DRAINED COMPLETELY SIX TIMES PREVENTING THE CAR FROM STARTING. IF THE BATTERY WAS NOT CONNECTED TO A BATTERY TENDER IT WENT COMPLETELY DEAD AFTER A FEW DAYS. LAST TIME WHEN THE BATTERY DRAINED IT COULDN'T BE CHARGED WITH A CHARGER AND ALSO THE CAR COULDN'T BE JUMPED. AFTER INVESTING IN A NEW BATTERY AND INSTALLING IT ON THE CAR THE BATTERY DRAINED AGAIN COMPLETELY AFTER A FEW DAYS WHEN THE CAR WAS PARKED IN THE GARAGE AND NOT USED.

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