NHTSA Complaint #11355630 — 2017 FORD F-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11355630
Vehicle	2017 FORD F-350
Component	SUSPENSION
Date of Incident	August 14, 2020
Date Filed	September 17, 2020
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

FORD SUPER DUTY DEATH WOBBLE ISSUE. I'VE EXPERIENCED THE DEATH WOBBLE (UNCONTROLABLE STEERING WHEEL SHAKING AT HIGHWAY SPEEDS.) OVER 12 TIMES SINCE I'VE OWNED MY 2017 F350. WHICH HAS LESS THAN 17K MILES. I'VE TAKEN IT BACK TO THE DEALERSHIP AND THEY HAVE INSTALLED NEW STEERING DAMPENERS SIX TIMES INCLUDING THREE OF THEIR NEW IMPROVED DAMPENERS SUPPOSEDLY TO FIX THE DEATH WOBBLE ISSUE. THIS PROBLEM OCCURS AT HIGHWAY SPEEDS WHEN HE VEHICLE CROSSES OVER UNEVEN OR VERY ROUGH PAVEMENT. USUALLY ON FREEWAYS. TO CORRECT THE SITUATION, THE VEHICLE MUST BE SLOWED DOWN TO ABOUT 20 MILES AN HOUR WHICH IS VERY DANGEROUS ON A BUSY FREEWAY.

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