NHTSA Complaint #11355555 — 2016 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11355555
Vehicle	2016 RAM 3500
Component	POWER TRAIN
Date of Incident	September 6, 2020
Date Filed	September 17, 2020
Mileage	20,799 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFTER DETACHED WHILE SHIFTING OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 16V495000 (POWER TRAIN) AND 17V821000 (POWER TRAIN) AT TACOMA DODGE CHRYSLER JEEP RAM (4101 S. TACOMA WAY, TACOMA, WA 98409) HOWEVER, THE REPAIRS FAILED TO FIX OR PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,799.

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