NHTSA Complaint #11355189 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11355189
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	September 5, 2020
Date Filed	September 15, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

BOUGHT A CAR WITH A CHECK ENGINE LIGHT. THE DEALER KNEW ABOUT THE LIGHT AND SAID WOULD BE FIXED. TOOK IT TO THE DEALER THE FIRST TIME THEY STATED IT HAS A MISFIRE AND CLEARED THE CODE. IF THE LIGHT CAME BACK ON CONTACT THEM TO BRING IT IN FOR FURTHER INSPECTION. THE LIGHT CAME BACK IN WITH MINUTES AFTER DRIVING OFF. THEY STATED THERE'S A COOLANT LEAK GOING INTO THE MOTOR. WHICH CAN CAUSE THE MOTOR TO BLOW UP OR CATCH FIRE. I TRIED T GE THEM TO FIX IT AND THEY GIVE ME COLD SHOULDER SO I ASKED FOR A TRADE FOR EQUITY VALUE OR A REVERSE ON THE LOAN TO GET MY OLD VEHICLE BACK THEY WOULDN'T DO IT.

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