NHTSA Complaint #11354926 — 2017 JAYCO FIFTH WHEEL NORTH POINT

TL* THE CONTACT OWNS A 2015 GMC 2500 USED FOR HAULING A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PASSENGER'S SIDE REAR AND FRONT WHEEL ASSEMBLY FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DAMAGED. THE TRAILER SUSTAINED A LOT OF DAMAGES TO THE FRONT, AND REAR PASSENGER'S SIDE WHEEL ASSEMBLIES. A TOWING COMPANY WAS CONTACTED AND THE TRAILER WAS TOWED TO A TOW LOT BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED 4 LEAF SPRINGS AND INSTALLED 4 NEW TIRES. APACHE VILLAGE RV CENTER (9001 DUNN RD, HAZELWOOD, MO 63042) WAS CONTACTED AND INFORMED THE CONTACT THAT THAT THERE WERE NO RECALLS ON THE TRAILER. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE TRAILER WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 57,000. THE FAILURE MILEAGE ON THE TRAILER WAS 17,000.