NHTSA Complaint #11354924 — 2017 JAYCO FIFTH WHEEL NORTH POINT

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE TRAILERED AND DRIVING APPROXIMATELY 60 MPH, THE TWO PASSENGER'S SIDE WHEELS SEPARATED FROM THE TRAILER. AFTER STOPPING TO INSPECT THE TRAILER, IT WAS DISCOVERED THAT THE WHEEL LUGS SHEARED OFF ALLOWING THE WHEELS TO SEPARATE FROM THE TRAILER. THE VEHICLE WAS TOWED TO THE LOCAL SERVICE CENTER BETTCHERS US TRUCK & TRAILER SERVICE CENTER LOCATED AT 310 WILSON DR, LAKEVILLE, IN 46536 WHO REPLACED THE WHEEL HUBS. THE TRAILER WAS THEN TAKEN TO THE MANUFACTURER'S LOCATION FOR EVALUATION. THE FAILURE MILEAGE WAS 17,000.*DT*JB*DT CONSUMER STATED THERE ARE 2 ODI NUMBERS 11354924 & 11354926 REGARDING THE SAME INCIDENT. ODI 11354926 HAS NO OPEN RECALLS ON THE UNIT ALTHOUGH MANUFACTURER HAD AN OPEN RECALL. COMPLAINT WAS FILED AFTER IT WAS REPAIRED. ALTHOUGH, RECALL WAS REPLACED CONSUMER FEELS ALIGNMENT OF THE UNIT IS PUTTING MORE STRESS ON AXLES.*JB