NHTSA Complaint #11354909 — 2016 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE OIL SENSOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT TWO MONTHS LATER, THAT THE ENGINE LEAKED OIL AND FAILED TO RETAIN ENGINE OIL. THE CONTACT CALLED THE HYUNDAI OF BECKLEY DEALER LOCATED AT 3921 ROBERT C BYRD DR, BECKLEY, WV 25801, (304)-254-8220, AND SCHEDULED AN APPOINTMENT. THE CONTACT INQUIRED ABOUT AN UNKNOWN OIL LEAK RECALL AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CALLED BUT, NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.