NHTSA Complaint #11566014 — 2016 HYUNDAI SANTA FE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11566014 |
| Vehicle | 2016 HYUNDAI SANTA FE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
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