NHTSA Complaint #11688502 — 2016 HYUNDAI SANTA FE

The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving 60 MPH and attempting to depress the accelerator pedal, the vehicle decelerated and failed to respond as intended. The contact coasted to the right side of the road, turned off the vehicle, and the vehicle failed to start. Neither an independent mechanic nor a dealer was contacted. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The contact was informed that the vehicle was scheduled to be diagnosed. The vehicle was not repaired. The contact stated that the failure had occurred on four occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.