NHTSA Complaint #11354514 — 2017 HYUNDAI ELANTRA

IN FEBRUARY 2020, MY CHECK ENGINE LIGHT CAME ON AFTER MY CAR BEGAN TO SHAKE VIOLENTLY AND LOSE SPEED AS I DROVE ON THE CITY STREETS AND HIGHWAYS.THE SERVICEMAN REPLACED THE COILS IN MY CAR. WITHIN A WEEK, MY CAR STARTED TO SHAKE AND LOSE SPEED AGAIN. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY "FIXED" IT AGAIN TO NO AVAIL. IN EARLY MARCH, MY CAR WAS STILL EXPERIENCING THE SAME PROBLEMS: SHAKING VIOLENTLY AND LOSING SPEED AS I DROVE ON BOTH THE HIGHWAY AND ON CITY STREETS. I CHOSE TO TRY A DIFFERENT SERVICE CENTER. THEY ATTEMPTED TO FIND A PROBLEM WITH MY CAR BY RUNNING THE CODES, BUT HE SAID THAT NOTHING POPPED UP ON THE SCREEN. I TOLD HIM THAT MY CHECK ENGINE LIGHT FLASHES ON AND OFF WHEN I PUT MY FOOT ON AND OFF OF THE ACCELERATOR. HE SENT ME ON MY WAY WITHOUT FIXING MY CAR, BUT HE TOLD ME TO BRING MY CAR BACK INTO THE SERVICE CENTER WITHOUT SHUTTING OFF MY CAR AS SOON AS THE CHECK ENGINE LIGHT COMES ON THE DASHBOARD. HE TOLD ME THAT THIS WAS IMPORTANT, BECAUSE IT WOULD HELP THEM BE ABLE TO DETECT THE ISSUE. WITHIN 15 MINUTES OF PULLING OFF OF THE PARKING LOT, MY CHECK ENGINE LIGHT FLASHED BACK ON AND MY CAR BEGAN TO SHAKE AND LOSE SPEED AGAIN. I TURNED AROUND IMMEDIATELY AND TOOK MY CAR BACK. THEY FLUSHED OUT THE FUEL LINE SYSTEM. WITHIN TWO WEEKS, I BROUGHT MY CAR BACK FOR THE SAME THING, BUT THE SERVICEMAN TOLD ME THAT HE COULD NOT FIND ANY ISSUES SINCE THE COMPUTER SHOWED NO ISSUES. EVERY TIME I TAKE MY CAR INTO A HYUNDAI REPAIR CENTER, THEY TELL ME THAT THEY CANNOT DETECT ANY ISSUES WITH MY CAR, ALTHOUGH I TELL THEM THAT MY CAR BEGINS TO SHAKE AND LOSE SPEED RANDOMLY. IT IS NOW SEPT. 2020, AND I AM STILL HAVING THE SAME ISSUES. I AM SCHEDULED TO TAKE MY CAR INTO A NEW HYUNDAI SERVICE CENTER IN A NEW STATE. THIS IS A DANGEROUS CAR PROBLEM THAT THREATENS THE SAFETY OF ME AND OTHER DRIVERS ON THE ROAD. HYUNDAI NEEDS TO TAKE ACTION NOW!