NHTSA Complaint #11354407 — 2014 GMC SIERRA 1500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11354407 |
| Vehicle | 2014 GMC SIERRA 1500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
2014-2015 GMC SIERRAS WERE PRODUCED WITH A KNOWN FAULTY A/C CONDENSER WITH A BAD WELD THAT CAUSES AN A/C SYSTEM LEAK REQUIRING REPLACEMENT. THERE HAS BEEN AN OVERWHELMING FAILURE OF THE PRODUCT ACROSS THE COUNTRY, SO BAD SO THAT IT EVEN MADE THE NEWS. GM BECAME AWARE OF THIS ISSUE AND SENT NEW (PROPERLY PRODUCED) CONDENSERS TO THEIR PRODUCTION LINES FIRST, LEAVING HUNDREDS OF GMC OWNERS WITHOUT A/C OVER THE SUMMER. THEY PUT OUT A "SPECIAL RECALL" ON A VERY SMALL NUMBER OF VINS SAYING IT "MAY" HAPPEN IN OTHER VINS. THERE IS AN OVERWHELMING VOLUME OF COMPLAINTS ONLINE (INCLUDING MYSELF) WHERE GM IS ACKNOWLEDGING THIS ISSUE BUT REFUSING TO COVER THE REPLACEMENT COST OF THEIR FAULTY PART FOR HUNDREDS OF OWNERS HAVING THIS ISSUE. THIS REPAIR COST ME A LITTLE OVER $1300. IN THE SAME SERVICE VISIT FOR MY AC CONDENSER IT WAS IDENTIFIED THAT MY RADIATOR WAS LEAKING. THIS WAS DUE TO A FAULTY THERMOSTAT CAUSING STRESS FRACTURES IN THE RADIATOR CAUSING COOLANT TO LEAK. THIS ISSUE HAS ALSO BEEN IDENTIFIED BY GM HOWEVER ONLY A SELECT FEW VIN'S RECEIVED WARRANTY RECALLS. MY TOTAL REPAIR COST TO FIX BOTH ISSUES WAS IN EXCESS OF $4000. BOTH PROBLEMS ARE KNOWN TO GM YET THEY HAVE NOT REMEDIED THE ISSUE FOR EVERYONE.
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