NHTSA Complaint #11354139 — 2013 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11354139
Vehicle	2013 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	September 4, 2020
Date Filed	September 10, 2020
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY WIFE AND DAUGHTER WERE DRIVING IN OUR 2013 DODGE GRAND CARAVAN WHEN THE PASSNGER HEADREST DEPLOYED AND HIT MY DAUGHTER IN THE BACK OF THE HEAD. THIS HAPPENED WHILE THE CAR WAS IN MOTION.*DT THE CONSUMER STATED THE PLASTIC THAT HOLDS THE PIN OF THE HEADREST FAILED. THE PIN WAS STILL LATCHED TO THE HEADREST. *JS

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