NHTSA Complaint #11354112 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11354112
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	September 8, 2020
Date Filed	September 10, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE KEYLESS START SYSTEM PROBLEM LIGHT HAS COME ON AND THE DEALERSHIP FINDS NO CODES TO RESOLVE THE ISSUE. THE AUTO ENGINE SHUTOFF TO CONSERVE GAS WHEN THE BAKE IS DEPRESSED WILL COMPLETELY SHUT OFF THE CAR AND I AM NOT ABLE TO START THE CAR AGAIN. THIS HAS HAPPENED MANY TIME FROM DRIVING ON THE HIGHWAY AND STOPPING IN TRAFFIC TO BEING IN THE CITY STOPPING AT A RED LIGHT. IT CAN TAKE UP TO A MINUTE OR MORE TO GET THE CAR TO START AGAIN. THE ONLY WAY TO DISABLE THIS FROM HAPPENING IS TO MANUALLY SHUT OFF THIS FEATURE EVERY TIME I START THE VEHICLE.

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