NHTSA Complaint #11353899 — 2013 FORD EXPLORER

WHILE DRIVING NOTICED WHEN MAKING A TURN AT LOW SPEED STICKY STEERING WHEEL AND POPPING NOISE. FEW DAYS LATER WHEN TURNING THE WHEEL A GRINDING NOISE COMING FROM THE STEERING COLUMN. BECAME WORSE DAY BY DAY, LOUDER GRINDING NOISE TURNING THE TRUCK LEFT OR RIGHT DRIVING AT LOW SPEEDS. WHEN THE VEHICLE SIT FOR FEW DAYS WITHOUT MOVEMENT AND TURN ON TO GO DRIVE IT THE STEERING WHEEL IS STUCK HARD TO MOVE AT FIRST THEN WHEN GIVE IT A BIT OF HARD TWIST IT BREAKS LOOSE FOR DRIVING BUT LOUD GRINDING NOISE WHEN TURNING THE WHEEL. IT FEELS AND SOUND AS IF THE RACK IS BAD OR SOMETHING.