NHTSA Complaint #11353647 — 2014 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO HURD AUTO MALL - CHEVROLET LOCATED AT 1705 HARTFORD AVE, JOHNSTON, RI 02919, WHERE THE TECHNICIAN REPROGRAMMED THE ENGINE CONTROL MODULE AND SERVICED THE WIRING HARNESS. THE CONTACT INDICATED THAT RECENTLY THE FAILURE RECURRED AND THE VEHICLE WOULD NOT START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.