NHTSA Complaint #11353590 — 2019 TOYOTA HIGHLANDER
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11353590 |
| Vehicle | 2019 TOYOTA HIGHLANDER |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
GAS SPILLING AFTER FUEL PUMP RECALL*** EVER SINCE FUEL PUMP RECALL WAS DONE ON 08/15/2020, THE CAR IS LEAVING ME IN A DANGEROUS SITUATION WHEN I FILL MY GAS TANK IN THE GAS STATION AND IT'S SPILLING OUT GAS EVEN AFTER THE PUMP NOZZLE CUTS OFF. THIS HAPPENED TWICE ( ACTUALLY 3 TIMES) AND STARTED ONLY AFTER THIS RECALL WAS DONE. LAST NIGHT (9/6/2020) WHEN I WAS FILLING GAS IN A GAS STATION ABOUT 50 MILES FROM HOME, IT DID SPRAYOUT/SPILLED A LARGE AMOUNT OF GAS ( ALMOST HALF GALLON ) INTO THE GROUND LEAVING ME IN AN EXTREMELY DANGEROUS SITUATION. SO I DROVE BACK TO WHERE I LIVE AND WENT INTO A SONOCO TO CONFIRM THE ISSUE. THIS TIME THE GAS GOT SPILLED EVEN AFTER THE PUMP NOZZLE CUT OFF AND STOPPED PUMPING. ALMOST A QUARTER GALLON GAS SPILLED OUT. WHEN IT HAPPENED FOR THE FIRST TIME ON AUGUST 24TH (08/24/2020) WHEN I FILLED THE GAS FOR THE FIRST TIME AFTER THIS RECALL I DIDN'T QUITE REALIZE WHAT WAS GOING ON AND FOR SURE IT WAS MY CAR. AFTER FILLING THE GAS TANK IN THE GAS STATION I FELT MY SHOES WERE SLEEPY AND I COULD FEEL GAS ON THE GROUND. NEXT DAY MORNING I STARTED SMELLING GAS AND WENT TO SEE THE BACK OF THE CAR AND I COULD SEE SOME DROPS. APPARENTLY THAT WAS LIQUID GAS DROPPING OFF BEING THE TANK STILL FULL.
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