NHTSA Complaint #11352898 — 2016 FORD ESCAPE

WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.