NHTSA Complaint #11352850 — 2008 FORD ESCAPE HYBRID

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE IDLE OR DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF AS THE STOP SAFELY NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER WAITING FOR APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.