NHTSA Complaint #11352693 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11352693
Vehicle	2016 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	August 29, 2020
Date Filed	September 2, 2020
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2016 FORD ESCAPE WITH LESS THAN 80 THOUSAND MILES WOULD NO LONGER ACCELERATE RANDOMLY ONE DAY. ENGINE WOULD REV. DEALERSHIP STATED THERE WAS METAL IN THE TRANSMISSION PAN AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THEY COULDN'T TELL ME THE CAUSE AND THAT IT WOULD COST 7 THOUSAND DOLLARS. FORD DOES NOT RECOMMEND TRANSMISSION SERVICE UNTIL 150 THOUSAND MILES AND THEIR WARRANTY EXPIRES AT 60 THOUSAND MILES BECAUSE THEY KNOW THIS IS AN ONGOING PROBLEM. NOW I HAVE A CAR PAYMENT AND NO CAR. FORD NEEDS TO FIX THEIR SHOTTY PRODUCT.

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