NHTSA Complaint #11352507 — 2020 FORD EXPLORER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11352507 |
| Vehicle | 2020 FORD EXPLORER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
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