NHTSA Complaint #11352411 — 2013 VOLKSWAGEN JETTA

ERROR FOUND IN COLD FILL TIRE PRESSURE IN NATIONAL SYSTEM USED BY BUSINESSES. VEHICLE DOOR STICKER/PLACARD AND OWNERS MANUAL STATES 41 PSI COLD FILL TIRE PRESSURE. NATIONAL SYSTEM IS RETURNING A FILL PRESSURE OF 33 PSI. EXPERIENCE: AT COSTCO TIRE DEPARTMENT THEIR SYSTEM STATES TO FILL TO 33 PSI; TIRE REPRESENTATIVE DISCOVERS DOOR PLACARD AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. AT LATER DATE MICHELIN CORPORATE IS CALLED BY MYSELF AND THEIR SYSTEM ALSO RETURNS 33 PSI FOR THIS VEHICLE. MICHELIN IS SENT PHOTOS OF DOOR STICKER/PLACARD AND OWNERS MANUAL AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. THIS COMPLAINT IS URGENT AND SAFETY IS AT JEOPARDY. PLEASE TAKE ALL NECESSARY ACTIONS TO ELEVATE. THERE APPEARS TO BE A SYSTEM ERROR THAT ALL NATIONAL BUSINESSES UTILIZE FOR RELYING ON COLD FILL TIRE PRESSURE. THE DIFFERENCE IS MAJOR; VOLKSWAGEN STATES 41 PSI AND THE NATIONAL SYSTEM UTILIZED IS STATING 33 PSI. THIS VEHICLE TRIM IS A HYBRID 17 INCH WHEELS AND ALL ORIGINAL. BY NATURE OF BEING A HYBRID THE VEHICLE WEIGHS MORE DUE TO THESE HYBRID COMPONENTS. IT MAY BE POSSIBLE THAT OPERATING THIS VEHICLE WITH TIRES FILLED TO 33 PSI IS EXTREMELY DANGEROUS. FROM EXPERIENCE IT APPEARS VEHICLES OF THIS TRIM ARE IMPROPERLY BEING FILLED AT BUSINESSES SINCE THE SYSTEM HAS A TIRE PRESSURE DATA ERROR. AND IN FACT MANY VEHICLES MAY CURRENTLY BE AFFECTED AND POSE A SERIOUS RISK ON OUR ROADS IF THEIR TIRE WERE FILLED TO 33 PSI. I AM HERE TO BE OF ASSISTANCE SO PLEASE FEEL FREE TO REACH OUT. THERE MUST BE A WAY TO FIX THIS ERROR. PLEASE FIRST VERIFY THIS ERROR IN THE TIRE PRESSURE SYSTEM. THEN FIND EXACTLY WHERE THE DATA IS STORED, GOVERNMENT AGENCY VS MANUFACTURER, AND THEN MAKE ACTION TO CORRECT THE DATA. I FEEL I WAS AT DANGER OPERATING THE VEHICLE WITH TIRES FILLED TO 33 PSI AND I WOULD FEEL THE SAME WAY IF SOMEONE ELSE OPERATED THE VEHICLE IN THE SAME CONDITIONS.