NHTSA Complaint #11351738 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11351738
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	August 12, 2020
Date Filed	August 28, 2020
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

LEAVING MY JOB IN THE MORNING I GOT A MESSAGE ON THE DASH SAYING POWER STEERING ASSIST FAULT. I COULD NOT TURN THE STEERING BECAUSE IT WAS TOO HARD. I TURNED OFF THE CAR WAITED A FEW MINUTES AND RESTARTED THE CAR AND EVERYTHING WAS OK. MY MISTAKE WAS TO MAKE A STOP. AFTER GETTING BACK IN THE CAR THE MESSAGE CAME BACK SO I THOUGHT I COULD JUST WAIT A FEW MINUTES AGAIN. THANK GOD, I WAS PARKED AT WALGREENS NEEDLESS TO SAY, POWER STEERING NEVER CAME BACK. TOOK MY TRUCK TO THE DEALER AND THEY WANT OVER $2500 TO FIX IT. I DIDN'T GET A REPAIR INVOICE BUT I HAVE THE RECEIPT WITH THE DESCRIPTION OF THE PROBLEM.

Related Complaints for the 2013 FORD EXPLORER

Other STEERING Complaints

#11717027 — February 10, 2026 — After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...

#11703792 — December 8, 2025 — Hi, my power steering went out. It's tough to turn. I see there was a safety recall, 14S06, that mentions the power s...

#11702622 — December 3, 2025 — I was leaving the store pulled out on a main road in town about to head on the highway. My steering wheel locked and ...

#11694108 — October 17, 2025 — Power steering assist fault and service advance trac alerts came on in the dashboard when car was cranked up to drive...

#11686980 — September 12, 2025 — The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed and accelerating...

Recent Complaints for the 2013 FORD EXPLORER

#11719103 — STRUCTURE — February 19, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11718232 — UNKNOWN OR OTHER — February 16, 2026 — I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...

#11717776 — STRUCTURE — February 13, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11715770 — STRUCTURE:BODY — February 5, 2026 — Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...

#11713707 — STRUCTURE — January 27, 2026 — The contact owns a 2013 Ford Explorer. While driving approximately 70 MPH, the passenger’s side A-pillar trim was blo...