NHTSA Complaint #11351567 — 2010 VOLKSWAGEN EOS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11351567
Vehicle	2010 VOLKSWAGEN EOS
Component	SERVICE BRAKES
Date of Incident	August 25, 2020
Date Filed	August 27, 2020
Mileage	44,466 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ANTI BRAKE SYSTEM WARNING INDICATOR LIGHT ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL BEEPING NOISE DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED TO CONTACT THE LOCAL DEALER. THE VEHICLE WAS THEN TAKEN TO VOLKSWAGEN OF NAPLES (601 AIRPORT ROAD SOUTH, NAPLES, FL 34104 (239) 302-3287) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,466. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL).

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