NHTSA Complaint #11351391 — 2016 CHRYSLER 200

TL* THE CONTACT'S HUSBAND OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY FOUND NO DEFECTS WITH THE VEHICLE. SOON AFTER THE INSPECTION, THE CONTACT THEN STATED THAT HER DAUGHTER HAD INFORMED HER THAT THE OIL AND THE TRANSMISSION WARNING LIGHTS ILLUMINATED. THE CONTACT HAD CALLED FERMAN CHRYSLER JEEP DODGE RAM ' WESLEY CHAPEL(24314 FL-54, LUTZ, FL 33559) WHERE THEY WERE INFORMED THAT A SERVICE MANAGER WOULD CALL THEM BACK; THE CONTACT HAD YET TO HEAR BACK FROM THE DEALER. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.