NHTSA Complaint #11351359 — 2004 HYUNDAI SONATA

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11351359
Vehicle	2004 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	July 1, 2020
Date Filed	August 26, 2020
Mileage	94,727 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT HE RECENTLY PURCHASED THE VEHICLE USED IN 07 OF 2020. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND SAW RUSTED HOLES AND CORROSION IN THE SUB FRAME. THE CONTACT RESEARCHED AND SAW NUMEROUS INCIDENCES OF THE SAME ISSUE IN THAT MODEL VEHICLE. THE DEALER (D'ARCY HYUNDAI 2521 W JEFFERSON ST, JOLIET, IL 60435 (815) 725-5200) SAID THERE WAS NOTHING THEY COULD DO. DUE TO THE AGING OF THE VEHICLE, MILEAGE AND AN EXPIRED WARRANTY. THE DEALER ADVISED HIM NOT TO FIX THE SUB FRAME. THE MANUFACTURER GAVE A CASE NUMBER TO THE CONTACT AND REFERRED HIM TO THE DEALER. THE VEHICLE WAS CURRENTLY AT THE DEALER STILL UNREPAIRED. THE FAILURE MILEAGE WAS 94,727. *BF *AS

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