NHTSA Complaint #11351307 — 2017 GMC ACADIA

THE VEHICLE, WHEN PARKED, SHOWS A WARNING THAT STATES"ACTION REQUIRED:SHIFT TO PARK" AND THE VEHICLE WILL NOT TURN OFF. THIS HAS LED TO THE VEHICLE DYING IN PARKING LOTS, AT HOME, ONCE WHEN ON VACATION. THE SHIFT LEVER IS IN PARK, THE DASHBOARD SHOWS THAT IT IS IN PARK, AND WHEN THE ENGINE OFF BUTTON IS PRESSED THE VEHICLE WILL NOT TURN OFF AND ASKS THE DRIVER TO SHIFT THE CAR TO PARK, WHERE IT ALREADY IS. THIS HAS BEEN A HAZARD TO OUR FAMILY AND OUR FAMILIES HEALTH AS THE VEHICLE WILL THEN DIE EVENTUALLY BECAUSE THE BATTERY RUNS OUT. IT IS APPARENT THAT THERE IS A SEVERE MALFUNCTION IN THE ELECTRICAL/GEARBOX/COMPUTER SYSTEM NOT RECOGNIZING WHERE THE SHIFTER IS AT THE MOMENT. I WOULD LIKE TO ADD A PHOTO BUT IF I WERE TO TURN THE CAR ON TO TAKE THE PHOTO THE CAR LIKELY WILL NOT TURN OFF, AND THEN DIE ONCE AGAIN. THIS HAS BEEN ONGOING FOR APPROXIMATELY A MONTH TO 6 WEEKS. I WILL PUT THE DATE BELOW AS APPROXIMATELY JULY 4TH 2020.