NHTSA Complaint #11351102 — 2016 FORD ESCAPE

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HIS GARAGE, WHEN EXITING THE VEHICLE, IT BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE WAS IN THE PARK POSITION, HE MANAGED TO JUMP IN, AND USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL DEALER TALLAPOOSA FORD LOCATED AT 1551 US-280, ALEXANDER CITY, AL 35010, (256) 234-3432 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,420.