NHTSA Complaint #11350748 — 2017 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11350748
Vehicle	2017 GMC ACADIA
Component	POWER TRAIN
Date of Incident	August 21, 2020
Date Filed	August 22, 2020
Mileage	25,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHENEVER I SHIFT THE VEHICLE TO PARK AND TURN OFF THE ENGINE, A MESSAGE IS DISPLAYED THAT SAYS 'ACTION REQUIRED SHIFT TO PARK.' IT DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK AND THEREFORE WILL NOT LET ME LEAVE THE VEHICLE. SOMETIMES I HAVE TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES AND SHIFT BACK-AND-FORTH FROM DR. TO PARK SEVERAL TIMES BEFORE I CAN GET OUT OF THE CAR. I HAVE TAKEN IT TO THE DEALER TWICE NOW. THE FIRST TIME THE FIX DIDN'T WORK AND THE SECOND TIME WAS JUST YESTERDAY SO TIME WILL TELL.

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