NHTSA Complaint #11349856 — 2016 CADILLAC SRX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11349856
Vehicle 2016 CADILLAC SRX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEHICLE IS SIGNIFICANTLY LESS THAN PAID. I SPECIFICALLY ASKED THE DEALER FOR THE CARFAX. THE STRUCTURAL DAMAGE ACCIDENT HAPPENED LESS THAN 30 DAYS BEFORE SELLING TO ME AND HAD NOT BEEN REFLECTED ON THE CARFAX YET THE DEALER KNEW. I ALSO PAID OVER $500 FOR A FUEL INJECTOR ISSUE THAT WAS CAUSING ENGINE MISFIRING. ON A LONG TRIP MY CHECK ENGINE LIGHT STARTING FLASHING. I GOT IT INTO A REPAIR SHOP IMMEDIATELY.

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