NHTSA Complaint #11349830 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11349830
Vehicle	2014 RAM 1500
Component	SUSPENSION
Date of Incident	August 16, 2020
Date Filed	August 17, 2020
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE COMPRESSOR ON THE AIR RIDE SUSPENSION SYSTEM FAILS UNDER NORMAL OPERATING CONDITIONS CAUSING THE VEHICLE TO BE OUT OF LEVEL WHILE DRIVING, MAKING THE VEHICLE UNSAFE TO DRIVE DOWN THE ROAD. THIS ISSUE CAN HAPPEN AT VARIOUS TIMES. I HAVE EXPERIENCED THIS ISSUE WHEN ENTERING AND EXITING THE HIGHWAY. AT HIGHWAY SPEEDS, THE VEHICLE ENTERS WHAT IS CALLED "AERO MODE." THE "AERO MODE" LOWERS THE BODY OF THE TRUCK TO ACHIEVE BETTER AERODYNAMICS AND FUEL ECONOMY. AFTER SLOWING FROM HIGHWAY SPEEDS, THE VEHICLE RETURNS TO NORMAL RIDE HEIGHT. WITH THE COMPRESSOR FAILURE, THE VEHICLE IS UNABLE TO RETURN TO NORMAL RIDE HEIGHT.

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