NHTSA Complaint #11349713 — 2017 RAM 3500

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11349713
Vehicle 2017 RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 46,362 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

RAM HAS A RECALL FOR THE DRAG LINK, MY DEALERSHIP HAS PREFORMED THE RECALL REPAIR WHICH IS TO WELD SOLID THE DRAG LINK THIS IS NOT A PROPER REPAIR. I WOULD SAY THIS IS WHAT A BACKYARD MECHANIC MIGHT DO TO ENTER A DEMO DERBY NOT A REPAIR ON A NEW TRUCK UNDER WARRANTY. THIS ITEM CAME ON THE TRUCK AS AN ADJUSTABLE PART OF THE STEERING SYSTEM AND RAMS FIX IS TO WELD THIS PART MAKING IT NO LONGER ADJUSTABLE AND THE STEERING CAN NO LONGER BE ALIGNED. MY STEERING WHEEL IS CROOKED AND RAM HAS TOLD ME THAT'S TO BAD WE ARE GOING TO DO NOTHING FOR YOU THAT'S RAMS CUSTOMER CARE NOT THE DEALER...

Related Complaints for the 2017 RAM 3500

Other STEERING Complaints

#11693363 The loss of ABS/ESC/Traction control may cause this vehicle to crash . Warning lights are present, I have a horse tra...
#11686087 V06 Recall was attempted, but welding could not be done correctly - was told that was the "best they could do" truck ...
#11684025 Steering and/or front suspension developed into what is called a death wobble at 70mph. The steering wheel had so muc...
#11610848 The truck had a recall done on its steering system. The steering part affected is the drag link. The drag link connec...
#11560423 Abs lights keep going off.

Recent Complaints for the 2017 RAM 3500

#11716138 SERVICE BRAKES, HYDRAULIC The contact owns a 2017 Ram 3500. While the contact’s wife was driving into the driveway, the ABS and the traction co...
#11715944 SERVICE BRAKES I have been trying to get a ram dealer to fix the hcu unit under recall. All I get is no remedy available, im driving...
#11713554 SERVICE BRAKES, HYDRAULIC The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11711839 SERVICE BRAKES While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease ...
#11711839 VEHICLE SPEED CONTROL While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease ...
Check any vehicle history by VIN - Free vehicle history report